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Transparency report
Last updated: January 12, 2024
Avast believes in full transparency and protecting our customers’ privacy.
We are publishing our transparency report to provide details into the privacy requests we receive from our customers.
| Type of request | Number of Requests | Requests completed in whole or in part | Average time to substantively respond (in days) | |
|---|---|---|---|---|
| Access/Export data | Average Resolution Time (Days) Record Count |
14 57 |
10 15 |
13 72 |
| Data Deletion | Average Resolution Time (Days) Record Count |
6 2,139 |
8 546 |
7 2,687 |
| Do not sell | Average Resolution Time (Days) Record Count |
6 121 |
6 20 |
6 141 |
| Objection | Average Resolution Time (Days) Record Count |
8 26 |
6 1 |
7 27 |
| Opt out from marketing emails | Average Resolution Time (Days) Record Count |
7 218 |
6 50 |
7 268 |
| Other (privacy related) | Average Resolution Time (Days) Record Count |
5 1,961 |
8 11 |
5 1,974 |
| Other (unrelated) | Average Resolution Time (Days) Record Count |
7 8 |
12 2 |
8 10 |
| Total | Average Resolution Time (Days) Record Count |
6 4,530 |
8 645 |
6 5,179 |
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